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How It Works

  • Be sure to review our Trade Rules, and make sure your trade club(s) qualify. Select the club you want to trade and choose the options that best describe your trade club. Add as many trade clubs to your shopping cart as you like. Combined trade club value must not exceed the value of new purchases. View Our Trade Rules

  • You will receive a Trade Confirmation Number via e-mail once you have placed your order. Print and place your Trade Confirmation Number on the box you use to send us your trade items.

    Callaway Golf Pre-Owned & Outlet
    9013 Tuscany Way
    Building 1, Suite 110
    Austin, Texas 78754

  • PLEASE NOTE – During the holiday season, (October – February), Trade In! Trade Up! and return processing times will exceed our normal 7-10 business day range. During this time return processing may range from 19-21 business days. We thank you for your patience.

  • Need a return shipping label for your Trade-In club(s)? Add this UPS Return Shipping Label to your order and we'll email you a shipping label. The Trade In! Trade Up! process has never been easier.

  • We will issue payment for your trade in clubs within ten (10) business days of receiving your trade. We will submit payment in the same form you used to make your purchase (i.e. credit card, check).

    Note: In the event that the payment to be submitted back to you exceeds the amount charged for your purchase (due to credits, refunds, returns or for any other reason), any additional payment will be provided to you in the form of an in-store credit good toward a future purchase from Callaway Golf Pre-Owned & Outlet.

    • Only customers within the United States and Canada are eligible for the Trade In! Trade Up! Program through the Callaway Golf Pre-Owned & Outlet site. Any trades sent to Callaway Golf Pre-Owned & Outlet from outside the United States or Canada will be returned to the sender at the sender's expense. Callaway Golf Pre-Owned & Outlet is not responsible for shipping charges, non-delivery or damage to trade items during shipment.